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Peter Montessi, what a saint!!!!
Old 6th August 2009
Lives for gear
Guitar Zero's Avatar
Peter Montessi, what a saint!!!!

I just want to give a huge shout out to Peter Montessi. I bought a used Hammer on flea-bay and it was losing about 10dbfs when a signal was passed through it. I sent it to Peter who opened it up and discovered it had probably been plugged into a 220V outlet at some point. Many things damaged. Long story short, he fixed it and sent it back without charging me. He said I'd be "shocked if I charged you". Man, customer service just reached a new level in my book. I've never experienced anything like this before. I'm just a small fish in a big sea, but he treated me like a platinum album producer. Never hesitate to buy A-Designs gear for lack of support!
Old 6th August 2009
Lives for gear
bcgood's Avatar

That is definitely cool.
Old 6th August 2009
Lives for gear
De chromium cob's Avatar

Cant say I'm surprised...Thats the way he is- just a really good guy.
Old 6th August 2009
Lives for gear
dbjp's Avatar

Unbelievably nice of him.
Didn't like the P1 too much but these stories make me want to try something else made by him.
Old 6th August 2009
Lives for gear
BLueROom's Avatar

Not surprising... Peter is jut that kinda guy! It's such a cool thing when gear manufacturers make awesome gear and then give you awesome customer service to boot. It makes it very easy to own their gear.

Old 6th August 2009
Lives for gear

That's Peter through and through.

Old 6th August 2009
Peter is a really amazing guy who definitely cares about each and every customer using his products. Both Peter and A Designs are stand up operations and this is why we're now representing the products in our line (plus I absolutely love his creations, especially the REDDI, Hammer, EM-PEQ and BAC 500 and use them on every mix I do). Got a chance to play with the upcoming Nail compressor as well and can't wait for that to go into production. Unbelievable.
Old 6th August 2009
Lives for gear
picksail's Avatar

Yep that sounds like Peter.
He's just like that!
Old 6th August 2009
Lives for gear
junior's Avatar

I have a similar story and Peter was terrific in helping me out - really went out of his way for me. A++ customer support!!
Old 6th August 2009
Lives for gear
Deuce 225's Avatar

Props to Peter.....

Peter defines Customer Service.

Old 6th August 2009
Gear Guru
RoundBadge's Avatar
Peter's the man.
he really cares.
Lisa rocks too!
Old 6th August 2009
James Lugo's Avatar

The guy has gone the extra mile for me countless times.
Old 6th August 2009
Lives for gear
RawBeanZen's Avatar

Originally Posted by James 'LA' Lugo View Post
The guy has gone the extra mile for me countless times.
Same here...I've lost count of the number of times.

We love ya, Pete!

Old 6th August 2009
Gear Nut
PlanB's Avatar

I really like Peter too.

I have fond memories of AES dinners, good talks and wishes of courage and beams when I was down with cancer.

Thanks Peter for all the support, and I mean the human kind of support, not tech support.
Old 6th August 2009
Gear Addict
JordanA's Avatar

I've also had the best service dealing with Peter. Great guy. The hammer rocks! Enjoy it!
Old 6th August 2009
Jai guru deva om
warhead's Avatar

Eh, he's OK I guess.

Old 6th August 2009
Lives for gear
rockstar_josh's Avatar

He's an example of how to show up and be of service.
Old 6th August 2009
Lives for gear
dpianomn's Avatar

Peter gets a big thumbs up in my book!
Old 6th August 2009
Lives for gear
Mike Brown's Avatar

Makes me want to buy a few more of this fab product just because I know the manufacturer will back it up.
Old 11th August 2009
500 series nutjob
pan60's Avatar

Originally Posted by warhead View Post
Eh, he's OK I guess.

Old 12th August 2009
Lives for gear
BudgetMC's Avatar
Wow. This is cool.
Old 12th August 2009
Lives for gear
Silver Sonya's Avatar

These people are just sterling in character.

They fight the good fight.

Support them!

Not just because they make fantastic stuff, but because the spirit is right.


- c
Old 13th August 2010
Gear Maniac

Tried the Hammer on a vocal. LOVE IT. I'm so excited I'm posting about it and reading up on it today. Just found out David Hill designed. No surprise that I love it as I have been a fan of his stuff for a long time
Old 13th August 2010
Lives for gear
entropy's Avatar
One more for the Peter Montessi fanclub.

Super-nice guy who makes great gear - what's not like? Big up yerself Smokey!
Old 17th August 2010
Here for the gear
Tim B's Avatar

he is indeed a joy to deal with

Old 2nd February 2020
Gear Head
ericreid's Avatar

This thread is old but still relevant. I lost a bracket that holds the power light on one of my pacificas. (love these things) Anyways I emailed a designs accepting the usual week or more before anyone bothers to email me back if they do at all. Within hours I get a message from Peter Montessi who links me to a website that has the part i need for pennies.. Most places take this kind of opportunity to upcharge the piece and add shipping cost ect. Not this dude. Some would say "well how is a company suppose to stay in business if they don't do that". Well to those people I say just like this. I'm buying two more pacificas just because of this experience. Thanks Peter you're awesome!
Old 13th February 2020
Gear Addict
Amroth's Avatar
I had some noise with my REDDI and I contacted Pete. He took a lot of time out to help me diagnose the source step by step. Turns out my ISA One and REDDI transformers weren't getting along and after turning it 90 degrees the noise problem was fixed

Great guy!
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