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SONY came through 'Big Time'
Old 30th June 2006
Gear Addict

SONY came through 'Big Time'

A little story:

My Sony DMXR-100 console was having considerable problems with fader jitter. As we know, Sony Pro Audio is no more and the console has been discontinued. It turns out that neither I nor Dale Pro Audio (seller) were sent tech bulletins regarding updates. After communicating with Michael Wagner I decided to use that as leverage to get the updates done under warranty. Low and behold.....they replaced three faders and did all of the updates on their dime with a one week turn around. Golf clap for SONY!
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