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Looking for GC's corporate mailing address & contact info, I'm NOT happy!!!
Old 30th June 2006
  #1
One with big hooves
 
Jay Kahrs's Avatar
Looking for GC's corporate mailing address & contact info, I'm NOT happy!!!

Due to my current saga & overall nightmare with Spectral Computers, a wonky GC store manager and many HIGHLY positive experiences with my salesweasal at GC in Springfield, NJ...I want to write a nice long letter to corporate.

But, they don't have a mailing address or even a phone number on the GC website! Nor could I even find a 'general' email address...

Plenty of 'investor relations' information though! LOL

Can anyone out there hook a brother up?

If anyone's got the name & info for the East Coast metro regional or district manager that would be AMAZING!!!

If it magically appears in my PM box, well...I'll just have to 'forget' how it got there! LOL

Thanks much!

BTW...the WHOLE crazy story is here;
https://www.gearslutz.com/board/high-end/75174-does-anyone-use-spectral-computers.html
Old 30th June 2006
  #2
Lives for gear
 
the1Hub's Avatar
 

i think this is it
5795 Lindero Canyon Rd, Westlake Village, CA
(818) 735-8800
Old 30th June 2006
  #3
Lives for gear
 
artbeat77's Avatar
 

Looks like the1hub has it:

"Guitar Center Management
5795 Lindero Canyon Road
Westlake Village, CA 91362"

and:

"Our principal executive offices are located at 5795 Lindero Canyon Road, Westlake Village,
California 91362, telephone (818) 735-8800."

from: http://library.corporate-ir.net/libr.../2005Proxy.pdf
Old 30th June 2006
  #4
Lives for gear
 

Hmm, just in case, you might want to additionally e-mail customer service a summary of your situation along with all of your contact info and details of your purchase.

When I had a problem about a year or so ago, my e-mail to customer service was replied to in less than 48 hours and told me that the regional manager would be personally contacting me by phone the next morning. After that, everything was resolved quickly and they kept my business.
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