7th April 2010
The one thing that annoys me with Sweetwater is the follow up calls the "sales engineers" I guess are required to make. Yes, my Coleman M3PHmk2 works great, thank you. No, I don't need anything else at this time - if I did I would have gone online and ordered it already. I like the candy they put in the box though - but not as cool as the ear plugs in the keychain container with a big yellow "Huh?" that Mercenary used to include with your order.
Another online "box pusher" I like is Bayview Pro Audio out on the West Coast - Bayview Pro Audio - Home - as they often have some good deals where they toss in a mic or other goodie at no extra cost with your order.
But for true actual customer service - NO one out there is as happening as Joel from Ecstatic Electric - ECSTATIC ELECTRIC - pro-audio, vintage audio, microphone rentals - this guy has shown up at my door on his own dime loaded with ultra-high end to demo - with no obligation to purchase - and then when I've bought stuff from him he's always given me seriously killer prices. Highly recommended.