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Profire2626 Group Complaint
Old 10th April 2009
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skiroy's Avatar

Profire2626 Group Complaint

I think its clear that the Profire2626 or its driver has a flaw that M-audio has either not fixed or is denying it is a problem. Anyone that has owned one is probably familar with the glitches,static and the blue screen of death. I have done EVERYTHING suggested. And though it is improved I still occasionally have to adjust the settings and still get an occasional bluescreen of death or audio freeze up. Please dont suggest any solution because beleive me I have done everything involving hardware and software. I think we should all make a formal complaint stating that we have done all the things involving the suggested firewire card,Windows Starup settings,Driver updates and followed the firewire troubleshooting guide and reverted back to SP2 and ect.Tell them that tech support can no longer offer any advice and there are anumber of us with the same problems and they really need to put a fire under their tech team to figure this out and correct the driver or what ever the issue is.

Here is the link to the M-audio contacts.
M-AUDIO - Contact/Directory

I would call sales and ask who you have to speak to in order for this to go up to the person that is in charge of making this happen. Im sure it aint the tech support supervisor. And it might be a good idea to email that person as well as call them. We need to put pressure on them cause they are slow rolling and and this point I have a 800.00 piece of junk that is less stable than my previous cheap interface.
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