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[SOS]*WA76 problem : not working / no switching on Special Ef­fects Plugins
Old 5 days ago
  #1
Here for the gear
 

[SOS]*WA76 problem : not working / no switching on

Hi there,

I come to you since I have a serious problem with my WA76 Warm Audio discret compressor, and maybe some of you knows about it...

I lastly moved my studio in another disposition. I unplugged everything, clean and replug in a different way my patchbay, my sound routing, etc...

I mixed up all my power supplies unfortunately, and the first time plugged my warm audio wa76 comp with another one, a 9V+ with the same head... I replaced with the lone one which looks like being the right (the 24V AC), but it doesn't work.

My comp doesn't switch one, there is no sound... But the electricity seems like passing through because when I switch on GR, the VU goes up to 3, and if I unplug, it goes back to left. But there is no lights and of course no sound. I'm wondering two things :

* Is it possible that the problem comes from the supply power which would have been damaged during moving, but is still enough for moving VU meters ?
* Is it possible that something burnt inside, thinking that I used the wrong supply, but with less voltage (9V).

Or is there another reason and of course are there solutions that don't need to unplug it from my rack and brings it to a specialist...

Thanks a lot for your help !!
Old 5 days ago
  #2
Lives for gear
I think you have damaged the device, not the power supply. Contact Warm.
Old 5 days ago
  #3
Gear Maniac
 

Could be... That's why you have to label the power supplies when you get them. The plug size and type is meaningless as a reference to what will work. Contact Warm.

Steve
Old 5 days ago
  #4
Here for the gear
 

Alright I'm contacting
But that doesn't make sense because I didn't plugged with higher voltage, so it's can't be a boost, logically... Maybe phase?
Old 5 days ago
  #5
Lives for gear
Quote:
Originally Posted by Cbrlf View Post
Alright I'm contacting
But that doesn't make sense because I didn't plugged with higher voltage, so it's can't be overvoltge logically... Maybe phase?
The fact is that we don’t know what you did... an AC/DC supply swap? You know that something dramatically wrong happened and the unit doesn’t work correctly. You can futz with it yourself, but it doesn’t appear that you have the background and training for electronic troubleshooting. You might get lucky, and if you go that route, I wish you the best of luck.
If Warm says you toasted the hardware and it is worthless, then you have no downside to attempting miracle cures.
Old 5 days ago
  #6
Here for the gear
 

Quote:
Originally Posted by Bushman View Post
The fact is that we don’t know what you did... an AC/DC supply swap? You know that something dramatically wrong happened and the unit doesn’t work correctly. You can futz with it yourself, but it doesn’t appear that you have the background and training for electronic troubleshooting. You might get lucky, and if you go that route, I wish you the best of luck.
If Warm says you toasted the hardware and it is worthless, then you have no downside to attempting miracle cures.
I made a mistake by confusing between 2 similar supply powers, one 9V AC/DC (with the same plug size), and the normal 24VAC one.
Indeed yes I don't have electricity background, I have few knowledges about it, but I'm not able to know precisely what could happen nor how to fix it by myself. I need a specialist.
I'll bring the compressor tomorrow to a shop that repair stuff...
He'll test and find what could have burnt inside or what could have happened...
I precise that I tested with different plugs at home, it's not local electricity problem.
What I just know it's just that it can't (I mean logically) being a boost because the voltage of the wrong supply power was smaller... That's why (in my vision) it doesn't make sense... Could it be a phase problem that would have broken smtgh inside ? :/
I'll see tomorrow in any case with a specialist....
Old 4 days ago
  #7
Lives for gear
 
sleepyhollos's Avatar
Could be as simple as an unseated connector inside from when you was moving it about during the reshuffle. Could be worth checking that out by having a quick look inside before taking it in to the repair.

Cool
Old 4 days ago
  #8
Here for the gear
 

Hi,

Finally I got a miracle, it reworks ahah ! ::

I removed from the rack, and got contacted by warm audio who advised me to test out of the rack with direct connections (out of patchbay etc). I put my jomox mbase 09 behind. I tried, nothing was working, no signal, but I wasn't sure and wanted to check out the audio plug, and by a random manipulation to check it out (I returned it upside down while plugged, it was direct on the ground ahah), it switched on, and sounds pass... Sounds like a bad contact inside of a component or I don't know, and my bad manipulation was not the initial cause... I put it back on the rack. It works very well.

Thanks for your help in any case.
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