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HELP! Pro tools 12 won't recognize Saffire 56
Old 16th September 2015
Gear Maniac
Gary1408's Avatar

HELP! Pro tools 12 won't recognize Saffire 56

I'm sorry if I posted this in the wrong forum. I just really need help asap. I HAD to purchase pro tools 12 (coming from pro tools 10) because I bought Komplete 10 U with Komplete Kontrol. Now that that works EVERY NOW AND THEN (More often than not), when loading pro tools it says "pro tools cannot recognize Saffire. Make sure blah blah blah.. I have a liquid Saffire 56. I love this thing and pro tools 12 but I can't fix this problem. When I close out the session it freezes and takes around 5-10 minutes just to close. I make sure Saffire is selected in playback engine and also the buffer rates are the same. I hold the N key and select Saffire. (It's usually always on windows audio device for some reason. If I HAVE to I would have to get a new interface or switch to Cubase 8 pro it seems but I don't want to.

Focusrite customer support couldn't help me.

Also to note: in pro tools 12 it doesn't show me an option to choose my processors and how much power I use in the playback engine. Is it supposed to? In pro tools 10 it did.
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