View Single Post
Old 8th January 2014
Exclamation Problems with Gearslutz remembering your login on Android?

We have recently identified an issue with Kaspersky Internet Security for Android that is causing GS to "forget" the login details for some users forcing them to re-login from time to time.

The issue is with the version of the security software that you download directly from Kaspersky.

If you are experiencing this problem on your Android device and you did install the software directly, please try the following:

1. Uninstall the version you have.

2. Go to the Google Play store and find the Kaspersky Security Software there. Install that version, and activate it with your current subscription number.

This will hopefully resolve the problem.

If you continue to experience login problems, please let us know as we are trying to fix this "across the board" !

Thanks to javahut for helping figure this out.