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Old 29th November 2013
  #19
Here for the gear
 

Hi everyone
I've been using KRK Ergo for the last four years with satisfaction and without the slightest problem. I don't use it as an audio interface but only to balance the speakers – the signal comes from my MOTU system thru Ergo's SPDIF IN . A few days ago I updated the firmware as per instructions from the KRK site. Disaster. My Ergo initially started behaving erratically then all lights went out, apart for the light around the big volume knob. No sound comes out anymore and my Mac doesn't recognize it anymore. I have tried with other two Macs but none finds it on the firewire connection. I am stuck and quite nervous. I tried contacting KRK but so far no answer and I wonder if they'll ever answer. Help anyone? Thanx