thread: What the Flux?
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Old 20th June 2012
Gear Nut

Originally Posted by mlien View Post
I had the same trouble with no reply, but then emailed every address I could find for every employee and supervisor. After that, I got very good response. Lately I ahve also had quick response from [email protected]. Are you using that address?
I posted beginning of may a question through their new online support tool, got no answer, then snet a mail to support may 18th, no answer, again june 2nd, no answer...I cannot run automation on Trax with Logic and i's driving me crazy. Their customer service is the worst in the high end plugins industry, a real shame...