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Old 12th February 2010
Here for the gear

Poor Response from Presonus

Yes, I have had similar bad experiences.
They do not support their products as would hope/expect.
I have been put on hold for long extended periods when I was able to get throught at all. Apparently they do not know how "Bad News" travels so much faster than goods news. I paid very well for a StudioLive mixer, but can't get any sopport for it, no one is tending the store!