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Old 9th March 2009
  #3
Gear Nut
 
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Hit or miss I guess, I've never needed anything from them up until I got a new computer and couldn't find any of my original software.

I sent them an email with my serial number and asked if I could download what I needed, they said no, but new CD's were on their way, and a couple days later they were on my door step free of charge.

I was pretty impressed actually.