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Old 15th November 2002
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Voice Mail In General (See Avalon Link)

Voice mail in general is a 21st century version of hell...I am beginning to believe that software developers actually seek out masochists to design the flow patterns. Recently had to call an insurance company (long story) and after listening to 10 minutes of options was sent back into the waiting queue...I wanted to speak with someone who had a pulse...only to be told by yet another voicemail system that they were closed for the day...

Does any company have a phone number that a human answers anymore? How did businesses operate for 50 years before automated IVRs? What is so hard about people answering the damn phone?

If you'de like to respond to this rant, please call 1-800-570 XXXX, press "1" for complaints, press "2" for suggestions, press "3" to speak to me directly.....