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Old 20th June 2020
  #2
Here for the gear
Hi, what are your MIDI routing settings? If you chose "All MIDI inputs" verify that your USB devices or MIDI IN ports are configured to be part of this kind of routing: https://steinberg.help/cubase_pro_ar...ting_up_t.html

If this is not the problem have you checked the MIDI channel? It must be the same on your device and in your MIDI or instrument track.