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Old 5th February 2020
  #63
Lives for gear
 
RKeefe1032's Avatar
Although Ebay is more expensive, I've had way more problems with Reverb.com. The "shipping cost scammers" have hit me 3 times this year for over $200 bucks on Reverb. When you sell an expensive/heavy item, the buyer is counting on you not wanting to pay for return shipping so they come up with a phoney problem and try to milk you out of more dough instead of just returning. It's clever but crap.

The last time I used Reverb, I approved the return but refused to pay return shipping until I saw the returned item. I was an "as is" shop but Reverb support just blew through that and came after me. Had to get a lawyer involved and on.......
No doubt there are good and bad stories from all 3 buy/sell sites but it's important to alert our community.

"So if you want try out a high priced item on Reverb and you have the upfront money, forget the "as is" clause and buy the item. Within the stated timeframe, use it and then hit the return button, say there's a hidden scratch or you smell smoke, whatever and Reverb will back you up and get the buyer to pay for return shipping no matter the cost." posted on my site when I brought this subject up. SELLERS BEware of Reverb.com!

Last edited by RKeefe1032; 10th February 2020 at 04:02 PM..