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Old 15th January 2020
Here for the gear
dawstation's Avatar

I tried to convert to .avi .mov the same problem
I did as instructed AVID adjust win 10 for PT. Once it managed to import a short .mp4 but after it it was gone. The file I want to import is also .mp4 1920x1080 and its size is about 1.5gb. On my computer I have 6 SSD system is on M2 NvMe. 32gb RAM. Nvidia GTX 750Ti latest drivers. For example, that file in Cubase works normally and in any other player.