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Old 14th January 2020
Gear Guru

Sorry, I meant to transcode into format / container that PT is ok with on your system. On several DAWs I've worked on DNxHD works far better than H.264, even though the files are noticeably larger. So what I meant was that if the video is a QT and opens outside of the DAW then just convert it to a codec and container that you know works on your system.

Sorry if that was unclear.

Can you tell us what the exact type is of the video? I mean other than .mp4...