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Old 11th December 2019
  #14
Lives for gear
 

If everyone having an issue keep emailing their support every day rather than waiting for a reply after the first one, no surprise they are overwhelmed.

Also, if you're searching on their socials to find other people complaining, you could at least read their FB post where they say that due to BF sales, support will take longer than usual.

I know it sucks to not being able to use those great plugins right after the purchase and I would be bothered too. But calling "scam" a company that have been in this business for years with plugins praised by almost everyone is just so dumb.