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Old 11th December 2019
Originally Posted by JOliver View Post
Well when they are posting on social media and not responding to support tickets it’s pretty infuriating. Especially after a solid week of emails. They deleted all the complaints on their Instagram so you can’t see them too! Believe me there were a lot more. That being said they finally rectified the situation after 8 days of waiting and sent me a working code tonight. Still pretty absurd if you ask me
to be fair, you can bet your rep on it - every year around Black Friday, SOMEONE has a moan about a company. Or it's around NAMM or something, where small companies have a lot of their staff on site.

It happens. 8 days may not be great, but it's at least sorted now.