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Old 21st November 2019
  #21
Here for the gear
 

Presonus tech support is a JOKE. No one can help you in real time. You have to create a ticket and and have someone email you?? I had an issue trying to upgrade to studio one professional; after downloading the software, I couldn’t activate it. NO help from tech support even after emailing them. I finally got through the brick wall of “press 1 if...press 2 if...” and threatened to cancel the credit card purchase with the sales dept. guy I talked to. After bitching enough, he finally got a geek on the line to help me. Major thumbs down.