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Old 3rd October 2019
  #5
Gear Maniac
 
Scratchy Pots's Avatar
 

Be careful with this company,(Triton) I bought one of these a couple of years ago and was very happy with the product, then after a year it stopped working, so I contacted Triton and explained what happened and asked if a repair was possible, they replied, saying it was just out of warranty, but If I sent it to them, they would repair it, all I had to do was pay for the postage.
I was delighted and praised them on their customer service, the package was recorded as being delivered, then three weeks later, I emailed to see if there was any progress, they didn't reply, after a letter and countless other emails, there was still no reply, the thought of sinking sinking more time and money into trying to sort this out, didn't appeal, so I gave up.

This is just heads up to people, the preamp works fine, for how long, is anyone's guess.