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Old 21st August 2019
Gear Guru
Brent Hahn's Avatar

Spectrum Reset My Modem

In the wee hours this morning, my internet service provider reset my combo modem/wireless router. So no recognizable network on my computer or phone. So no internet.

The Spectrum guy on the phone (in St. Louis, not Manila) said yeah, that can happen. Usually during maintenance, and usually to more than one subscriber. Which I took to mean, "thousands of them." Or maybe "all of them." So I'm glad I caught it at 5am, before their phone lines blew up.

If my ISP can make it happen accidentally to a few thousand people all at once, it's pretty easy to speculate that a hacker could make it happen on purpose to all of us. Scary.

I don't mean to specifically take Spectrum to task for this; I'm guessing it can happen with every provider. But Spectrum is Time Warner, who made stupid deals that turned the Lakers and the Dodgers into pay TV, and then jacked my monthly internet fee from $44 to $67 to pay for it, and then changed their name to Spectrum so I'd forget who they actually are.

So I say eff Spectrum anyway.

Last edited by Brent Hahn; 21st August 2019 at 08:04 PM..