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Old 9th August 2019
  #5
Here for the gear
 

Quote:
Originally Posted by Cirrus View Post
Personally, and I say this as an owner and regular used of V.4 who hasn't upgraded to V.5...
I'm not sure I'd have responded to that either.
That is missing the point, because if they'd responded to my original email with something like the response below, which I just wrote, I would probably have upgraded:

INVENTED REPLY

Hi

Thank you for being a loyal customer. We appreciate your business and your confidence in our products until now.

We also appreciate your concerns, but sometimes with the evolution of products, the pricing policy has to change for various reasons, and we have had to move to a different strategy from the one we had before.

However, as you can see, we are offering a current price which costs less than the upgrades you have paid for in the past. Please try the demo if you haven't already, and we are sure you'll agree that v.5 is worth every cent. We would love to know what you think, because we stand by our products.

Best wishes,
Bert, Customer Service, Mixbus.

END OF INVENTED REPLY