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Old 23rd June 2019
How many times have you tried to contact them?

How many ways? Just the one?

Whenever I have a problem with a unit, I call and email, and usually there are several numbers and several emails for a company this size. I always get a quick response. And yes I have communicated with Slate before.

Seems a bit premature to start a thread here. Also they just launched a huge product upgrade and change so they are probably super inundated with emails. Just hit them again.