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Old 25th May 2019
  #24
Lives for gear
 

Quote:
Originally Posted by Jim Rosebrook View Post
If you need to have this keyboard replaced, what's impressive is now Apple is often providing same day service at an Apple Store.

I sold my 2016 MPB (I have 6 core 2018 now) and the buyer had keyboard issue 2 months after I sold to him. He took it to his closest Apple Store, and he got same day turn-around for new keyboard, new battery.

All done for free on a 3 year old computer out of warrantee bought second hand.
In Europe, Apple service is trained to be unfriendly even under the protection plan. In Europe, the buyer would get peanuts for a trade in at best.