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Old 5th April 2019
  #2796
Lives for gear
Quote:
Originally Posted by Ty Ford View Post
If you want to contact Rode/Event service.....maybe this will help.

[email protected] +61 2 9648 5855.

If you're in the US and need parts,

Another note from Rode/Event on the West Coast of the US from an email between me and them about 2020BAS parts.

"With the 2020BAS we still have parts available to get them up and running, they will need to be sent to Saul in California (see below contact). He can assess them and we can then send him the parts required."

Service Manager USA
RØDE Microphones / Event Electronics / Aphex / Soundfield
2745 N Raymond Ave
Signal Hill CA 90755
Ph: +1 562 364 7400
Fax:+1 888 412 4664

Regards,

Ty Ford
Sweetwater arranged a repair of my Opal through Saul recently, but it was clear that they did not have any stock of new drivers (which were not damaged in my Opal) and had limited stock of some components. They demonstrated the ability to do quick and competent repair, and to test an Opal for factory performance.
I didn’t want to drop a name without confirming that my repair was not a one-off negotiated with Sweetwater, but since Ty mentioned Saul at Rode, I will confirm that the correct cat is out of the bag.