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Old 3rd November 2017
Solid State Logic
Jim@SSL's Avatar

Any new console comes with a warranty. In most cases this is 13 months.
We do offer extended warranty contracts, both as spares and labour or just spares. These can be purchased at the time of the console, or at any date after the warranty has finished following a health check from an SSL engineer.

Do note that there are substantial differences in a modern, surface-mount channel strip and one of our older consoles. While it was relatively simple for a skilled technician to de-solder and re-solder,say, a resistor with through-hole PCBs you require specialised equipment to do some repairs on SMT circuit boards.

Dualities have been shipping for over 10 years now, and I would imagine that any piece of analogue equipment that is worked on every day will require maintenance. Much like any other machinery needs servicing be it a domestic bolier, a car, or a tape machine.