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Old 25th August 2016
Gear Maniac

Hi all,

mcsharp - sorry to hear that you've had a problem with your 8PreX. It sounds like you've already been in touch with us, if you're yet to get a response for any reason please let me know your ticket number.

OldTools - can I ask where you are getting these latency figures from? Where are you seeing 1056/2016/3040 reported? If you have delay compensation enabled then Pro Tools will automatically add latency in order for all of your tracks to play back in time whenever you add plugins/additional tracks/sends. You can disable delay compensation (it's generally not needed as much while tracking) from the Options menu.

Best regards,
Jack // Focusrite Technical Support