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Old 20th March 2015
Here for the gear

Well my Eris E5 I purchased on 01/2015 died, the process on having it shipped back for repair is ridiculous. 1st they never answer the phone and you have to go through this long process of bouncing back emails on the help forum before they give you a RA form to fill out and then you have to wait for a number.
I started the process on March 17,2015 and Im still waiting for my RA number, this will be the last PerSonus product I ever buy, should have gotten the KRK's.