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Old 1st January 2007 | Show parent
Jai guru deva om
warhead's Avatar
Dude, call them. Presonus are usually very good by phone. This time of year they, like most other manufacturers, have moved a ton of gear and are likely getting a higher call volume. I don't mean to apologize for them at all...just saying it's usually better to pick up the phone and this time of year is likely crazy for them. They're going to deal with the phone way before an email (I am assuming you're waiting on an email response).