ICON Qcon Pro X by poetnprophet
I have the ProX paired with the XS extender giving me 16 channel strips. I've only had these for about 1 week, but I've had a lot of time with the setup now. My DAW is Reaper, so setup and configuration is not easy. My experience and comparison to this would be older Akai and Mackie mixers, and most recently the Roland VS700 system for use with Cakewalk.
Look and Feel: This unit looks really nice. Matte black finish with chrome knobs and faders, and colorful lighted buttons. There are 2 LCD displays, but the bottom one near the faders doesn't work with Reaper. Meaning, it has no function. There are contrast dimmers, for both, so I have just turned it down to black for now. The top LCD has 2 rows, so it can display useful info, depending on how the DAW is setup to use. Timecode display is standard, nothing fancy. The buttons look like they would be rubber, but they are clicky plastic buttons. They don't click as loud as the Mackie or VS700, but they aren't totally quiet either. Sometimes the buttons either stick so they press twice, or don't press at all. Maybe after some wear they will be more consistent. Happens every so often, but I do need to make sure my button presses are purposeful. The rotary knobs feel great, sliders are smooth and pretty quiet, although they do slam down pretty hard when banking tracks or closing a session. Jog wheel is nice and sturdy with a nice resolution for quick scrolling. And the meter bridge! Oh, the meter bridge is easily the most prominent feature on this and it's beautiful and handy. Everything is metal (except the buttons) so it has that nice, cold feel to it.
Setup: If you use Reaper, then you already know how how painful this process can be for a new controller. No different with the Qcon. There are 3 choices with Reaper, all with different functionality.
MCU (default): Standard functions. Can remap most unused buttons
Klinke: Standard functions, plus plugin control. Send control not available because there is no Send button! Cannot remap unused buttons.
CSI (not official yet): Standard functions plus lots more control. Hard to setup, not fully working yet. Can remap most unused buttons. I'm currently using CSI, and everything is working pretty well.
Support: I read many reviews and comments that Icon has terrible customer service and support. In my experience, this is not true. Icon itself is impossible to contact, but their authorized dealers can be contacted. We have one in CA, Mixware. I contacted them with questions and they got back to me the same day, and I'm still communicating with them. The level of support I've gotten so far is amazing, actually.
Overall: Although this unit isn't perfect, it really gets the job done. Comparable units all lack something, either good level meters, or build quality, or functionality. This unit has everything and sits more middle of the price range, so the bang/buck ratio is awesome. The included iMap software also allows some customization (although I didn't use it) and easily updates the firmware. And, support seems to be easily available. There are some quirks, such as the master meter not working (that's per the DAW, however), and the placement of the transport buttons to the jog wheel...and the sometimes sticky clicky buttons....maybe I just need to get used to the way these buttons feel. Coming from the VS, it's just a different feel. I admit, I do prefer the tactile feel of the VS700, but it's limited to 8 faders only and the Qcon fills the gap. Overall I am really pleased with this unit and I would recommend to anyone looking something like a Mackie MCU.