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MixPre Touch screen issue Recorders, Players & Tape Machines
Old 1 week ago
  #1
Here for the gear
 

MixPre Touch screen issue

Hi,

I've bought myself Sound Devices MixPre-6 unit to exchange my old R44 recorder, and to use it on a project. Unfortunately I've figured out that the unit I bought have this weird touch screen issue. For better visualization I've recorded a short video on a youtube.

YouTube

Does any of you experienced similar issues ? It really sucks to not being able to control device through UI, especially quite expensive device as this one...

Regards,
piesg
Old 1 week ago
  #2
Lives for gear
 
jimjazzdad's Avatar
I don't know anything about MixPre but that looks like a warranty issue to me. Reach out to Sound Devices - I am sure they will deal with it. I sure others will chime in.
Old 1 week ago
  #3
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celticrogues's Avatar
 

Definite warranty issue. None of my MixPres (I have 4) behave like that.

SD will make it right.

-Mike
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