The No.1 Website for Pro Audio
 Search This Thread  Search This Forum  Search Reviews  Search Gear Database  Search Gear for sale  Search Gearslutz Go Advanced
need some help from a guru please Audio Interfaces
Old 1 week ago
Lives for gear
jnorman's Avatar
need some help from a guru please

so in my infinite wisdom, and due to some minor windows glitches, I reset my pc to reinstall windows 10. I reinstalled reaper, and installed focusrite control mix software and the scarlett 18i8 usb driver. however, after rebooting, uninstalling 5 times and reinstalling everything, I keep getting "no hardware connected' and "error initializing audio device' . the focusrite driver shows up under ASIO, but no inputs or outputs are listed. the focusrite hardware does not show up in device manager under sound, video and game controllers. I am at a loss here - please help. thanks.
Old 1 week ago
Lives for gear
JCBigler's Avatar
Had this happen several times with Focusrite interfaces. Check this troubleshooting page from Focusrite, 9/10 it's step number 2.

Focusrite Control is showing 'No Hardware Connected' – Focusrite Audio Engineering

You'll probably need to reboot after making the changes.
Old 1 week ago
Lives for gear
jnorman's Avatar
jc - no focusrite services show up in local services
Old 1 week ago
I don't have any suggestions for you, just some condolences.
My main computer died suddenly last October. I was able to get by using my remote computing lap top, but it took my over 2 months to research and buy a new computer, re-install all my HW and SW (the OS and most of the software needed updates), much "internet asking questions", and get back to "normal" operations.
I am still learning the quirks of the new versions of my old software (I was 10 to 15 years behind in updates).

I hope you get back running much faster than I did.
Old 1 week ago
Lives for gear
JCBigler's Avatar
You don't happen to have a first gen Scarlett 18i8 do you? Those interfaces don't work with Fcousrite Control and you have to download the Scarlett control software instead.
Old 1 week ago
Lives for gear
jnorman's Avatar
I figured it out. I was trying to use the Scarlett control mix software. I uninstalled it, and tried the focusrite mix control instead, and now alles klar. Thanks for helping, JC.
Top Mentioned Products
Post Reply

Welcome to the Gearslutz Pro Audio Community!

Registration benefits include:
  • The ability to reply to and create new discussions
  • Access to members-only giveaways & competitions
  • Interact with VIP industry experts in our guest Q&As
  • Access to members-only sub forum discussions
  • Access to members-only Chat Room
  • Get INSTANT ACCESS to the world's best private pro audio Classifieds for only USD $20/year
  • Promote your eBay auctions and listings for free
  • Remove this message!
You need an account to post a reply. Create a username and password below and an account will be created and your post entered.

Slide to join now Processing…
Thread Tools
Search this Thread
Search this Thread:

Advanced Search
Similar Threads
Thread Starter / Forum
latweek / So much gear, so little time
eqverb / Rap + Hip Hop engineering and production
cynic one / Rap + Hip Hop engineering and production
pasakas / Rap + Hip Hop engineering and production
j-uk / Music Computers

Forum Jump
Forum Jump