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3rd party upgrade process
Old 10th July 2020
  #1
Gear Head
 
myfeltgood's Avatar
 

3rd party upgrade process

I purchased an upgrade for 4 Pro to 5 Pro from Sweetwater. I received my code but it is unclear as to the process of upgrading. And I called tech support for help just to be told to put in a ticket...7 minutes prior to their closing. I'm in a time-sensitive crunch so any instruction would be appreciated before calling for a refund (since I'll be able to speak to someone to do that).
Old 10th July 2020
  #2
Gear Addict
 
Sacha's Avatar
Go to your products, hit the little refresh button just to make sure, then go into S1-4 and there should be a green Upgrade button to enter the code.
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