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How reputable is MOTU?
Old 3 weeks ago
  #1
Here for the gear
 
Jasper Gray's Avatar
 

How reputable is MOTU?

I recently asked about audio interfaces and had a product called the MOTU 8A recommended to me. I’ve looked up the product and the specs are what I’m looking for, but there is very little info on the brand. The Wikipedia page is very short, and the amount of reviews on the product is fairly limited.

As the interface is expensive, I want to know if MOTU is a trustworthy brand. I’ve taken gambles with brands I didn’t know a lot about and have regretted it, so I’m trying not to make the same mistake.

Thank you for taking the time to read.
~Jasper.
Old 3 weeks ago
  #2
MOTU is a great company. They've always maintained a very good quality balance between their software and their hardware.

I had, and used, many of their interfaces over the years: 1296, 896, 2408, 1224, MIDI Time Piece II, FastLane, on and on.

I also used Digital Performer for many years, as well. I found it the most similar to Pro Tools in workflow back in the day. I was not a huge MAS fan, but those days are in the past. I did a lot of records with their hardware and software.
Old 3 weeks ago
  #3
Gear Maniac
 

MOTU has a great rep. They recently replaced a unit of mine free of charge, so great customer service too in my book. Couldn’t be happier with my 828es.
Old 3 weeks ago
  #4
Lives for gear
 

MOTU is absolutely a great company, and their variety of practical options for an interface is pretty much unmatched IMO. It really depends on how many ins and outs you need, and of which type. As well as a budget.
Old 3 weeks ago
  #5
Never used one but the brand has been strong since early 00's at least...I lusted after the Traveller when it first came out.
Old 3 weeks ago
  #6
Lives for gear
 

Very reputable company with a long history. They’re also good at maintaining software support for their audio interfaces for many years. Their drivers are pretty low latency too.
Old 3 weeks ago
  #7
Gear Head
MOTU customer service is good, but their products are, well.. Not. Horrible drivers, not the best sound in the world, and I do know a LOT of people who have had issues with their MOTU products in the past. It seems that some products hold out better than others do,
Old 3 weeks ago
  #8
Ive been using MOTU for 15 years. My friend and ex drummer used to work for them. Mark Of The Unicorn (MOTU) is a great and reputable company
Old 3 weeks ago
  #9
Gear Maniac
 

Quote:
Originally Posted by TimFranke View Post
MOTU customer service is good, but their products are, well.. Not. Horrible drivers, not the best sound in the world, and I do know a LOT of people who have had issues with their MOTU products in the past. It seems that some products hold out better than others do,
Just curious, are you using Mac or PC? Generally when I've heard this, it's been PC users. I have a Mac, so I bought with confidence, but curious what your experience has been.
Old 3 weeks ago
  #10
Lives for gear
 
BIG BUDDHA's Avatar
i think Motu Are Great.

Rock Solid for me, on Mac, for over 25 years.

Day in Day out. Rock Solid.

Buddha
Old 3 weeks ago
  #11
I have 5 of their converters which work and sound great - 4 upgraded by Black Lion did kick them up a bit. Had the MIDI Time Piece for about 10 years (worked like a charm) and upgraded to the iConnectivity brand mio10 which is a better box - but of course is a much newer product. Also like DP version 9 - not a big fan of version 10 but I am sure many like the new features. Their customer service has alway been great and have called them many times. They are a small enough company that they are still innovative.
Old 16 hours ago
  #12
Gear Nut
 
brendandwyer's Avatar
I used the 2408mkii for years and it never flinched even once. I also found digital performer to be quite good. This was ten years ago though so YMMV
Old 14 hours ago
  #13
Gear Addict
 

Quote:
Originally Posted by TimFranke View Post
MOTU customer service is good, but their products are, well.. Not. Horrible drivers, not the best sound in the world, and I do know a LOT of people who have had issues with their MOTU products in the past. It seems that some products hold out better than others do,
No problems here. Using 16a alongside my Apogee Ensemble without issue. No product can touch it for functionality at that price point.

Motu has been a main player in the computer music field since the mid-80s, before many here were born. Try Wikipedia.
Old 13 hours ago
  #14
Gear Head
Quote:
Originally Posted by Zasterz View Post
No problems here. Using 16a alongside my Apogee Ensemble without issue. No product can touch it for functionality at that price point.

Motu has been a main player in the computer music field since the mid-80s, before many here were born. Try Wikipedia.
Well yeah, but so have a lot of other companies that bring out wonky products every once in a while. YMMV, but my experience with MOTU products ( I have owned multiple, including the Traveler MK3) has been very bad, and I know of at least 4 people from the top of my head that had to return them, had continuous driver issues, etc. So, it's not perfect for everyone!

Glad to hear your 16A is working well, but that doesn't invalidate my experience.
Old 13 hours ago
  #15
Gear Maniac
 
standup's Avatar
I’m using a 2408, and it’s working great. Sound and function wise it was a huge step up from a Focusrite interface.
Old 2 hours ago
  #16
Im using an 828es and using the adat in for additional ins when i need them from a 2408mk2. Rock solid.
Old 1 hour ago
  #17
Using a Motu 1248 and have owner an original 828 and ultra lite - I also have UA 2192 and Apogee Ensemble and the 1248 is of comparable quality, though much cleaner character, in the conversion - super functional With great drivers & long lasting support - definitely a good company
Old 1 hour ago
  #18
Lives for gear
 
charlieclouser's Avatar
 

Quote:
Originally Posted by Arthur Stone View Post
Never used one but the brand has been strong since early 00's at least...I lusted after the Traveller when it first came out.
MOTU has been going strong since the mid-eighties. They were one of the first companies to release music software for the original Macintosh computer - the beige one with the 9-inch black+white CRT screen. I had that rig - a Macintosh Plus running Performer v1.22, so I've ben using MOTU products for about 35 years now.

I currently use their 1248 and 112d AVB interfaces, and I had multiple rigs using the 2408 series for about 15 years before this setup. In all that time I've never had a hardware failure, or any sort of white-noise blast, clicking, popping, "interface not found" or any other weirdness... EVER.

Buy with confidence.
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