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spitfire31 8th September 2018 10:22 AM

A possible caveat for users of Spark in Live 10.0.3, Mac OS 10.12.6 Sierra:

When I tried to activate my brand new and shining Spark VST in Live last night, using the correct method, nothing happened as I hit the Activate button in the GUI. No activation, and I lost one of the five activations permitted.

I reinstalled Spark from the download, opened the AU version in DP 9 and – no problems this time, smooth activation. Go figure…

So, it seems that there might be some conflict between Live 10 and the Mercuriall activation algorithm.

Kind regards,

Joachim

Barmaley 8th September 2018 11:12 AM

Quote:

Originally Posted by spitfire31 (Post 13507944)
A possible caveat for users of Spark in Live 10.0.3, Mac OS 10.12.6 Sierra:

When I tried to activate my brand new and shining Spark VST in Live last night, using the correct method, nothing happened as I hit the Activate button in the GUI. No activation, and I lost one of the five activations permitted.

I reinstalled Spark from the download, opened the AU version in DP 9 and – no problems this time, smooth activation. Go figure…

So, it seems that there might be some conflict between Live 10 and the Mercuriall activation algorithm.

Kind regards,

Joachim

Hey!

Thanks for the feedback, I've passed it on for verifying.
In terms of activations - don't worry. If you ever need more, just send us a support request through Mercuriall Audio Software. And we will add more!

tass 24th March 2019 12:47 AM

Quote:

Originally Posted by Barmaley (Post 13507990)
Hey!

Thanks for the feedback, I've passed it on for verifying.
In terms of activations - don't worry. If you ever need more, just send us a support request through Mercuriall Audio Software. And we will add more!

Hi,

i have a problem activating spark. When I make a clean install on my Mac and try to activate Spark (in pro tools) with the same activation key it doesn’t work. I already lost 2 activations on the same computer when I did a clean install a while ago and I have only 1 left. How can I just install the plug in without loosing an activation on the same computer everytime a new os is coming out or when I want to make a clean install? Would be cool if you could help me with this. I’ve also already sent a support request through the mercuriall site.

Thanks, Täss