Holiday shop via this link to support the forum!
Windows 7 not recognizing MBOX PRO (3rd Gen)
Old 18th November 2012
Gear interested

Thread Starter
Windows 7 not recognizing MBOX PRO (3rd Gen)


I bought my MBOX PRO 3rd Gen a few months ago and have recently moved. Before I moved I was able to get my Windows 7 PC w/ a Rosewill IE1394 card to recognize my MBOX PRO 3rd Gen, but now that I have set up my hardware at my new location I get the following error when I try to start Pro Tools 9:

"Unable to locate hardware. Make sure your hardware is connected and turned on. Clock "OK" when the hardware is ready."

I have downloaded and installed the latest Avid firmware 1.0.19
My computer recognized my Rosewill Firewire card and says that the drivers are up to date. I am working with two almost new firewire cables that have worked before.

I remember it being difficult to get my PC to recognize the Avid hardware the last time I set it up, but unfortunately I don't remember what I did to finally get the PC to see the hardware. I was able to record a few test tracks before I moved, so I know the hardware set up that I have can work.

Thank you very much for taking the time to read this. Any help would be greatly appreciated.
Old 20th December 2012
Gear Maniac
EV676's Avatar
I'm bumping this because I'm having the same issue!

Old 29th September 2013
Gear interested

Hey there! Did you ever resolve this issue? I'm having the same exact problem. In fact, I'm pretty sure I have the exact same firewire card you do
Loading mentioned products ...
Post Reply

Welcome to Gearslutz Pro Audio Forum!

Registration benefits include:
  • Ability to make and reply to posts
  • Access to members-only giveaways & competitions
  • Interact with VIP industry experts in our guest Q&As
  • Access to members-only sub forum discussions
  • Access to members-only Chat Room
  • Get instant lifetime access to the world's best private pro audio Classifieds for only USD $20
  • List your eBay auctions for free
  • Remove this message!
You need an account to post a reply. Create a username and password below and an account will be created and your post entered.

Slide to join now Processing…
Thread Tools
Search this Thread
Search this Thread:

Advanced Search
Similar Threads
Thread Starter / Forum
thenewyear / Music Computers
stereobot / Music Computers
celticrogues / Music Computers
bsncsasd / So much gear, so little time!

Forum Jump
Join FAQ Search Today's Posts Mark Forums Read Search