I bought my MBOX PRO 3rd Gen a few months ago and have recently moved. Before I moved I was able to get my Windows 7 PC w/ a Rosewill IE1394 card to recognize my MBOX PRO 3rd Gen, but now that I have set up my hardware at my new location I get the following error when I try to start Pro Tools 9:
"Unable to locate hardware. Make sure your hardware is connected and turned on. Clock "OK" when the hardware is ready."
I have downloaded and installed the latest Avid firmware 1.0.19
My computer recognized my Rosewill Firewire card and says that the drivers are up to date. I am working with two almost new firewire cables that have worked before.
I remember it being difficult to get my PC to recognize the Avid hardware the last time I set it up, but unfortunately I don't remember what I did to finally get the PC to see the hardware. I was able to record a few test tracks before I moved, so I know the hardware set up that I have can work.
Thank you very much for taking the time to read this. Any help would be greatly appreciated.