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ATTN: Komplete 8 Ultimate is crossgrade, not full version at americanmusical.com Virtual Instrument Plugins
Old 6th September 2011
  #1
Lives for gear
 

ATTN: Komplete 8 Ultimate is crossgrade, not full version at americanmusical.com

UPDATE: They've now fixed this on their website.


I wanted to warn everyone about a serious screw-up at americanmusical.com.

This is a legit dealer, so I don't think they did this on purpose, but they should fix it quick.

I'm on their email list, and got an email late last night that hyped up Komplete 8 Ultimate. You click on it, and it takes you to the webpage where the price is $749. It does not say anything on the page, or in the email to imply that this is anything but the full version of K8 Ultimate.

I was aware that there is a crossgrade version for $749 if you own Maschine, Kontact, or a few other products.

But I wrongly assumed they were just doing an aggressive pre-order special.

I called them up and the salesperson didn't know any better either, probably looking at the same webpage I was.

So I ordered it, and got the confirmation email a few minutes later, in which it says "crossgrade".

I promptly called up again and cancelled the order, explaining the situation, and informing them that they'll have a lot of angry customers if they don't fix this quick. The guy said he would notify those in charge, so hopefully they'll fix it soon.

I just wanted to warn anyone who happened to see this, or got the same email, so you don't waste your time.

Strangely, this is the only version of Komplete 8 they are carrying, they don't have the full version at all. The clerk confirmed this.


Pretty bad mistake to make. Oh well.
Old 6th September 2011
  #2
Lives for gear
 
valis's Avatar
Check with sweetwater, they can do the payment plan as well. I like americanmusical but I noticed that as well, though I'm not quite ready to purchase yet anyway.
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