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Native Instruments Maschine update
Old 1 week ago
  #1
Gear Maniac
 
andow's Avatar
 

Native Instruments Maschine update

I've had my audio computer for like 8 years now. Some new plug ins and updates here and there and I never had problems.
Recently I purchased a new sample pack for Maschine and since I was getting errors loading files, it seemed that updating it to the newest version would solve the problem. Ok, no problem - off to the Native Instruments site! After a few clicks it seems I am not able to update since my audio computer is not (never was and never will be) connected to the internet.

Seriously?! I can not get an update for a product I paid for?! I wanted to contact NI about this, but you can't even write to support anymore!

I know I'm done with NI, but since I still use Maschine (and just spent money for a sample pack) is there any workaround for updating without internet connection?

Thanks!
Old 1 week ago
  #2
Gear Maniac
 
andow's Avatar
 

Nobody?
Old 1 week ago
  #3
Gear Nut
 

Quote:
Originally Posted by andow View Post
Nobody?
You can contact them via chat or start a support ticket, this article explains it.


https://support.native-instruments.c...-Support-at-NI
Old 1 week ago
  #4
Gear Maniac
 
andow's Avatar
 

Ok, so I did get a reply from NI and there is definitely no way of using NI products on an offline computer!

You just lost a customer, NI....
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