New to this forum, so forgive things if I don't know where to post etc.
A year ago bought 2 M-Audio DSM1 monitors from USA, I live in Australia. Had a problem about 9 months ago, one of them turned on, but stopped producing any sound. Decided to get it fixed here in Australia, paid $300 (more than what was paid for them initially from the states) and it works fine.
Needless to say, the same thing has happened again.
Had them running last night whilst watching a film, then one just stopped working. No sound, lights and power were fine.
Does this happen regularly to monitors, or am I doing something wrong?
I've got it connected to a power-board (an expensive one at that), would this be the problem?
Do you mean power supply?, not sure what a power board means(I hope its not a power amp!)
I find the M-audio "black" products are quite unreliable. Powered speakers are not supposed to go bad and should last a very long time. I would look into fixing it or purchase another pair used. I own a pair of equator d5 and they are red hot here on gearslutz, cheap too only $300 us a pair.
That sucks. Sorry to hear.
I think it's the power amp part of the monitors. My friend and I have had the same problem. I believe once its fixed, it shouldn't happen again if its fixed properly.
Expensive to fix but hopefully won't stuff up again.
****. same deal. Were both working fine last night, now one is not. Powers on fine, looks good, tested the cable, but no sound. not even a crackle.
Tried different power points with no luck.
I'm in Australia too, but i unfortunately paid Aussie price for them.
For anyone following this case, yes my DSM1 was repaired and returned. All good.
... UNTIL TODAY!!
Bloody thing has done it again. Looks like same issue. Think I'll ask for a replacement as opposed to a repair, and if I can't get that, then I'll have to find an alternative pair/brand.
Now we're down the track a bit, how are the DSM1's holding up.
I only ask as one of my speakers won't talk any more, and I wonder about getting it fixed vs replacing them.
The pair are out of warranty and have worked flawlessly up until this afternoon.
I'm still using my DSM1s. I had one of them repaired twice, the last time was in March this year, and it's been holding up really well since then. The other one has never had a problem. (only 2 years old)
I do really like them (especially for their price), and I seem to have 'learnt' them by now.
However, I need them much more frequently these days and can't afford to go a couple weeks without one of them, so if it happens again I'll have no choice but to invest in a new pair of something else. Probably Adam A7x.
Bottom line: Going good so far. The latest repair seems to have fixed it for good.
I would spend a few hundred bucks to get one repaired.
Thanks for that info.
I bought these brand new here in South Australia a couple of years ago at $529 for the pair, so spending almost that much again for a repair seems a little weird. I really do like them though, hence my problem in deciding. I'll keep scratching my head and wondering what's best to do for another day to two.