M-Audio DSM1 Problems
Old 28th December 2012
Gear interested

Thread Starter
M-Audio DSM1 Problems

Hi Guys,
New to this forum, so forgive things if I don't know where to post etc.

A year ago bought 2 M-Audio DSM1 monitors from USA, I live in Australia. Had a problem about 9 months ago, one of them turned on, but stopped producing any sound. Decided to get it fixed here in Australia, paid $300 (more than what was paid for them initially from the states) and it works fine.

Needless to say, the same thing has happened again.
Had them running last night whilst watching a film, then one just stopped working. No sound, lights and power were fine.

Does this happen regularly to monitors, or am I doing something wrong?
I've got it connected to a power-board (an expensive one at that), would this be the problem?

Old 29th December 2012
Do you mean power supply?, not sure what a power board means(I hope its not a power amp!)

I find the M-audio "black" products are quite unreliable. Powered speakers are not supposed to go bad and should last a very long time. I would look into fixing it or purchase another pair used. I own a pair of equator d5 and they are red hot here on gearslutz, cheap too only $300 us a pair.
Old 29th December 2012
Gear interested

Thread Starter
I meant plugged into a power board instead of straight into the wall, in case of a surge. So surge protector?

Sad to hear they're unreliable. Sucks. Last time I think it was the power amp or something inside (the repairer said). Might suck it up and pay for the repair. Thanks.

Has anyone's speakers just stopped playing for any reason? Power works fine.
Old 7th February 2013
Gear interested

Me Too!

I bought a pair over the weekend and I just plugged em up and they sounded great then I came back 2 hours later and the one powers up but no sound!
Old 9th February 2013
Gear interested

Thread Starter
That sucks. Sorry to hear.
I think it's the power amp part of the monitors. My friend and I have had the same problem. I believe once its fixed, it shouldn't happen again if its fixed properly.
Expensive to fix but hopefully won't stuff up again.
Old 4th July 2013
Gear Head

****. same deal. Were both working fine last night, now one is not. Powers on fine, looks good, tested the cable, but no sound. not even a crackle.
Tried different power points with no luck.
I'm in Australia too, but i unfortunately paid Aussie price for them.
Old 4th July 2013
Gear interested

Thread Starter
Mate and I purchased the same ones, his from Australia, mine from US.
He had the same problem too, sent them to M-Audio repairs to get fixed (his under warranty).

It seems to be the same problem I believe - he, me, NorwoodWood and you are having. Faulty power amp or something similar to that.

That said, once ours had both been fixed, we've encountered no similar problems so far *touch wood*. The repairer for Melbourne is this place - Technical Workshops Contact Details

They are the official M-Audio repairers for Australia.
Cost me $300 + ($50 shipping to Brisbane) but worth it if you can afford it.
Old 4th July 2013
Gear Head

sweet. Thanks sshambles. Will check them out. mine should still be under warranty so I guess that's my best option.
Old 5th December 2013
Gear Head

For anyone following this case, yes my DSM1 was repaired and returned. All good.

Bloody thing has done it again. Looks like same issue. Think I'll ask for a replacement as opposed to a repair, and if I can't get that, then I'll have to find an alternative pair/brand.
Old 28th September 2014
Gear interested

Hi guys.

Now we're down the track a bit, how are the DSM1's holding up.
I only ask as one of my speakers won't talk any more, and I wonder about getting it fixed vs replacing them.
The pair are out of warranty and have worked flawlessly up until this afternoon.

Old 28th September 2014
Gear Head

Hi Bigbonedp,

I'm still using my DSM1s. I had one of them repaired twice, the last time was in March this year, and it's been holding up really well since then. The other one has never had a problem. (only 2 years old)
I do really like them (especially for their price), and I seem to have 'learnt' them by now.
However, I need them much more frequently these days and can't afford to go a couple weeks without one of them, so if it happens again I'll have no choice but to invest in a new pair of something else. Probably Adam A7x.

Bottom line: Going good so far. The latest repair seems to have fixed it for good.
I would spend a few hundred bucks to get one repaired.
Old 5th October 2014
Gear interested

Hi Jdiggity

Thanks for that info.
I bought these brand new here in South Australia a couple of years ago at $529 for the pair, so spending almost that much again for a repair seems a little weird. I really do like them though, hence my problem in deciding. I'll keep scratching my head and wondering what's best to do for another day to two.

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