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Lake Contour Reset?
Old 1 week ago
  #1
Here for the gear
 

Lake Contour Reset?

I recently purchased a used Lake Audio Contour Pro 26. The legacy version of Lab Gruppen/Lake's LM26 Crossover/EQ Limiter etc.

The processor wouldn't communicate properly with version 5.8 of the controller (the latest version supported for the legacy Contour processor) as the firmware was out of date. I went to update the firmware but the update failed. Now, the processor does not want to connect to the controller at all.

I wanted to see if anyone has had experience with the Contour processor and knows how to do a hard reset on it to get it back online?

Once working, I should be able to get the features setup as they are reasonably
strait-forward.

I am working with Windows 10 and version 5.8 of Lake's controller software. The hardware is the Lake Contour Pro 26. I believe its from 2003/2004 timeframe and has the AES digital input option.

Since this product is a little older it is long out of warranty/support. It is still known to be sonically better than most similar products sold today, despite its age, so I would very much like to get it working again.

Any assistance is much appreciated. This is my first thread so if it is in the wrong spot, assistance with that is welcomed as well.

Moving from Noobie section to Live Sound section upon recommendation.

Quote:
Originally Posted by deedeeyeah View Post
Quote:
Originally Posted by cleanaudio View Post
I recently purchased a used Lake Audio Contour Pro 26. The legacy version of Lab Gruppen/Lake's LM26 Crossover/EQ Limiter etc.

The processor wouldn't communicate properly with version 5.8 of the controller (the latest version supported for the legacy Contour processor) as the firmware was out of date. I went to update the firmware but the update failed. Now, the processor does not want to connect to the controller at all.

I wanted to see if anyone has had experience with the Contour processor and knows how to do a hard reset on it to get it back online?

Once working, I should be able to get the features setup as they are reasonably
strait-forward.

I am working with Windows 10 and version 5.8 of Lake's controller software. The hardware is the Lake Contour Pro 26. I believe its from 2003/2004 timeframe and has the AES digital input option.

Since this product is a little older it is long out of warranty/support. It is still known to be sonically better than most similar products sold today, despite its age, so I would very much like to get it working again.

Any assistance is much appreciated. This is my first thread so if it is in the wrong spot, assistance with that is welcomed as well.
maybe better to post this in the live sound forum?

anyway, there's no such thing as a hard reset on older lake/clair/dolby devices afaik and the 'firmware' settings work in a somewhat different way than with most any other piece of gear (at least i know of) - as there is no such thing either: the processor gets set to the software the controller is using (5.8 in your case); use a lower version controller and the processor is 'downgraded' again.

could it be that you went with the offline editor while connecting? or maybe you wanna try an older controller version? i've never had issues with different versions being installed on a pc - in fact, i'm using different versions to control my dlp's, yamaha my-lake cards and a lm44 from a win7 and even xp here...

can't tell you much about network setup other than this as i'm no networked audio specialist and yet the process has been pretty much painless (unless you're using multiple devices: then, linking between them is notoriously slow).
Quote:
Originally Posted by deedeeyeah View Post
maybe better to post this in the live sound forum?

anyway, there's no such thing as a hard reset on older lake/clair/dolby devices afaik and the 'firmware' settings work in a somewhat different way than with most any other piece of gear (at least i know of) - as there is no such thing either: the processor gets set to the software the controller is using (5.8 in your case); use a lower version controller and the processor is 'downgraded' again.

could it be that you went with the offline editor while connecting? or maybe you wanna try an older controller version? i've never had issues with different versions being installed on a pc - in fact, i'm using different versions to control my dlp's, yamaha my-lake cards and a lm44 from a win7 and even xp here...

can't tell you much about network setup other than this as i'm no networked audio specialist and yet the process has been pretty much painless (unless you're using multiple devices: then, linking between them is notoriously slow).
Hi, Thanks for your reply. I moved this to live sound per your recommendation. I ordered a hardwire ethernet adapter to troubleshoot and make sure its not a network issue. My laptop only has wireless by default.

My admittedly limited understanding is that there are different versions of the controller software and that newer versions of it (I was told the last supported version for my hardware was 5.8) are only compatible with the latest firmware for the hardware. This firmware is updatable with the contour firmware updater from LabGruppen that comes with the 5.8 controller install package. When I went to update, the firmware, it failed mid update.

I have not tried earlier versions of the controller software as I only have 5.8. If you have access to some of the legacy versions, I would be happy to give them a try. Since the hardware is no longer supported by Lab, its a bit tricky finding the controller software.

Thanks for your response, any helps is appreciated.
Old 1 week ago
  #2
Lives for gear
 

Quote:
Originally Posted by cleanaudio View Post
I recently purchased a used Lake Audio Contour Pro 26. The legacy version of Lab Gruppen/Lake's LM26 Crossover/EQ Limiter etc.

The processor wouldn't communicate properly with version 5.8 of the controller (the latest version supported for the legacy Contour processor) as the firmware was out of date. I went to update the firmware but the update failed. Now, the processor does not want to connect to the controller at all.

I wanted to see if anyone has had experience with the Contour processor and knows how to do a hard reset on it to get it back online?

Once working, I should be able to get the features setup as they are reasonably
strait-forward.

I am working with Windows 10 and version 5.8 of Lake's controller software. The hardware is the Lake Contour Pro 26. I believe its from 2003/2004 timeframe and has the AES digital input option.

Since this product is a little older it is long out of warranty/support. It is still known to be sonically better than most similar products sold today, despite its age, so I would very much like to get it working again.

Any assistance is much appreciated. This is my first thread so if it is in the wrong spot, assistance with that is welcomed as well.
maybe better to post this in the live sound forum?

anyway, there's no such thing as a hard reset on older lake/clair/dolby devices afaik and the 'firmware' settings work in a somewhat different way than with most any other piece of gear (at least i know of) - as there is no such thing either: the processor gets set to the software the controller is using (5.8 in your case); use a lower version controller and the processor is 'downgraded' again.

could it be that you went with the offline editor while connecting? or maybe you wanna try an older controller version? i've never had issues with different versions being installed on a pc - in fact, i'm using different versions to control my dlp's, yamaha my-lake cards and a lm44 from a win7 and even xp here...

can't tell you much about network setup other than this as i'm no networked audio specialist and yet the process has been pretty much painless (unless you're using multiple devices: then, linking between them is notoriously slow).
Old 1 week ago
  #3
Lives for gear
 

you're correct regarding the control software: 5.8 is the latest version which let's you control the legacy contour devices.

maybe worth noting that in terms of dsp (and hence audio functionality), nothing changed with newer lm devices! all what's new is that evil b made it impossible to run legacy lake/clair/dolby and lake/lab gruppen devices together with newer devices in the same network...
Old 5 days ago
  #4
Here for the gear
 

I'm all hardwired up and the network light is blinking, but neither the controller or the firmware update utility recognize it. If there are any Dolby or Lake people that could give me even a small amount of advice, I would be very grateful.
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