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Help!My Sony DMX has a software crash....
Old 3rd August 2007
Lives for gear

Help!My Sony DMX has a software crash....

hi folks,
maybe this is not the right forum, but I know Mr. Wagener is working with 2 dmx...
two days ago the desk made a bad noise during mixing and hung up out of nothing...
no button nor fader is working anymore......though there is still sound comming....
tried to reboot, but still the same.....either it does´nt boot at all or it makes it ´till the main screen and that´s it.....this is one of the first boards delivered in germany....I tried to reeinstall the software (2.23) but it does not accept it (there is no update on says)....tried even to downgrade it to vers.1.18....but doesnt accept it either.....
I remember there was something like a system disk with it,but I can not find it anymore and there was never any documentation how to use it....
maybe some of you have expirience with a software crash on it (I still hope it´s software)
and maybe could send me the system disk file or the original upgrade fom version 1 to 2, which I can not find germany is not really to reach by phone and its friday.....there is no official support that I can think of here, does anyone know a sony guy that could be helpful? appreciate ANY help...
bernhard frank
Old 3rd August 2007
Lives for gear

It's the Qnix system software you're looking for. If I recall correctly, That software had to be updated before you could update the application from version 1 to version 2.

I'll see if I can find that disk after I finish a session this morning.

I sure hope it's just a software problem too!
Old 3rd August 2007
Lives for gear

oh man, you would really help me out......
maybe you could send the whole set of software (1 to vers.2)....
my email is: [email protected]
sorry for stealing your time...
is there something on the web about that systemsoftware or/and how one could reeinstall/factory reset the dmx??anybody??
man what a great desk and what a drop down by sony.....I really thought this is a safe investment when i bought it.....
thanks for your time......
Old 3rd August 2007
High End Moderator
mwagener's Avatar
Hallo Bernhard

here is the Sony site where you can download the software:

I hope this helps solving your problem.
Old 6th June 2017
Here for the gear
I have similar problem.
I tried various files and did not go well.
Is there a way to format and re-install everything?
I connected the rs232 cable mixer and the editor recognized the scenes saved on the mixer ..
Old 6th June 2017
Here for the gear
Now the mixer is in this state ...
Attached Thumbnails
Help!My Sony DMX has a software crash....-sony-dmx.jpg  
Old 24th September 2017
Here for the gear
Does anyone have a copy of Sys 1? Or do you know how to restore it?
thank you
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