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PMC - urgent! Studio Monitors
Old 20th January 2018
  #1
Gear Head
PMC - urgent!

Hi all,

I have a session in an hour, and one of my PMC twotwo 6 monitors has stopped passing audio:

I've tested all wires, and it looks localised to the monitor itself - and like the firmware is corrupted (some garbled language for 'source' menu). The light is still on

PMC, lovely as they are, have no download or info about firmware for this monitor - can anyone help me out here?

Thanks in advance,

Phil
Old 23rd January 2018
  #2
Gear Guru
 
John Willett's Avatar
 

Quote:
Originally Posted by phillus View Post
Hi all,

I have a session in an hour, and one of my PMC twotwo 6 monitors has stopped passing audio:

I've tested all wires, and it looks localised to the monitor itself - and like the firmware is corrupted (some garbled language for 'source' menu). The light is still on

PMC, lovely as they are, have no download or info about firmware for this monitor - can anyone help me out here?

Thanks in advance,

Phil
Just seen this - did you sort it OK?

I would have said ring PMC in the UK straight away - they are very helpful.
Old 23rd January 2018
  #3
Gear Head
Thanks John,

Yes I know how good PMC are - too good really..

In this case the fault lie with me - I missed how to reset the monitor in the manual because I was stressed.

PMC returned my email like lightening and gave me all the support I needed.

Phil
Old 24th January 2018
  #4
Gear Guru
 
John Willett's Avatar
 

Quote:
Originally Posted by phillus View Post
Thanks John,

Yes I know how good PMC are - too good really..

In this case the fault lie with me - I missed how to reset the monitor in the manual because I was stressed.

PMC returned my email like lightening and gave me all the support I needed.

Phil
Great - and I'm glad you sorted it in time.
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