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LaChapell Still Around?
Old 15th March 2017
  #1
LaChapell Still Around?

I have been trying to contact LaChapell for over a week and no response. Anyone know if they are still around? Their site is up and seems OK.

Last edited by mrgroovy; 15th March 2017 at 05:56 PM..
Old 15th March 2017
  #2
Gear Addict
 
trustyjim's Avatar
 

Quote:
Originally Posted by mrgroovy View Post
I have been trying to contact LaChapell for over a week and no response. Anyone know if they are still around? Their site is up and seems OK. I need a repair on my 583e.
I have been trying to get in touch for weeks with no response. Phone, email, even Vintage King is trying on my behalf with no luck. This is a stark contrast from how Scott handled things in the beginning.
Old 15th March 2017
  #3
Quote:
Originally Posted by trustyjim View Post
I have been trying to get in touch for weeks with no response. Phone, email, even Vintage King is trying on my behalf with no luck. This is a stark contrast from how Scott handled things in the beginning.
Thx for the info. Looks like a small business so I was thinking maybe they were taking a break for a week. Phone recorded message does not greet as LaChapell either - just generic. I have left 2 messages and 3 emails.
Old 15th March 2017
  #4
Gear Maniac
 
Scott LaChapell's Avatar
 

I'm ALIVE!!!

Hey all, SO VERY SORRY some have been having difficulties getting a hold of me!! I did receive a call from a trusted dealer today and they gave me a heads up re this post and the difficulties. I believe there's been an issue with new spam controls that I put in place, perhaps. Anyways, to those that have been having problems with the web contact email link PLEASE use my personal account: [email protected]. This goes directly to my phone. HOPE THAT HELPS!!!

-Scott
Old 16th March 2017
  #5
Gear Addict
 
trustyjim's Avatar
 

Well this is good news. I just sent an email to the new address.
Old 16th March 2017
  #6
Gear Guru
 
jwh1192's Avatar
you mean the French Dave Chappell !!!!!
Old 20th March 2017
  #7
Phew~ i had a mini panic attack when I saw this thread title. 983 is the next piece of gear on my list...
Old 20th March 2017
  #8
Gear Addict
 
trustyjim's Avatar
 

I just got a response, Scott said to send my piece in and he would service it for free. Now there's some good customer service!
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