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Getting in Touch with Purple Audio?
Old 27th September 2016
  #1
Lives for gear
 
Hamburg58's Avatar
 

Getting in Touch with Purple Audio?

Tried calling, number doesn't seem to work on the website. Also sent a repair query over a week ago... One of the faceplates on a preamp was damaged by tape... I need a new one! Anyone have a viable email for someone there?
Old 29th September 2016
  #2
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Hamburg58's Avatar
 

Nobody?
Old 30th September 2016
  #3
Gear Guru
 
jwh1192's Avatar
Quote:
Originally Posted by Hamburg58 View Post
Nobody?
have you tried a Dealer like Vintage King ... i see you have a piece of gear listed in los angeles .. if not, check the dealer page on Purple Site for your Area ..
Old 1st October 2016
  #4
Lives for gear
 
roonsbane's Avatar
I thought I replied about this a few day ago, but I guess it didn't post. Have you tried [email protected]? I havent spoken to Andrew in a while. I only have his personal cell, and I know he moved. I will check back in a few days to see if you reached him and if not try to reach him other ways. Good luck!
Cameron
Old 1st October 2016
  #5
Lives for gear
 
Hamburg58's Avatar
 

Quote:
Originally Posted by roonsbane View Post
I thought I replied about this a few day ago, but I guess it didn't post. Have you tried [email protected]? I havent spoken to Andrew in a while. I only have his personal cell, and I know he moved. I will check back in a few days to see if you reached him and if not try to reach him other ways. Good luck!
Cameron
Thanks!
Old 2nd October 2016
  #6
Lives for gear
 
Hamburg58's Avatar
 

Quote:
Originally Posted by roonsbane View Post
I thought I replied about this a few day ago, but I guess it didn't post. Have you tried [email protected]? I havent spoken to Andrew in a while. I only have his personal cell, and I know he moved. I will check back in a few days to see if you reached him and if not try to reach him other ways. Good luck!
Cameron
That email just bounced back....
Old 2nd October 2016
  #7
Lives for gear
 
Krubbadoo's Avatar
 

Best of luck to you. I had bad dealings with Andrew in the past and I could NEVER talk to the guy on the phone, not even once and this, after MANY attempts through mails and phone calls. The only time I got things settled with him was because a classy man named John Klett helped me by contacting him.
I don't deny Andrew's talent and skills but to me, the guy is not reliable. Sad to see this happening again.
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