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Did anyone try to contact Genelec?
Old 1st February 2016
  #1
Did anyone try to contact Genelec?

Hey guys,

did anyone try to contact Genelec?
I wrote'em thru corporate website form last week and still have no answer.
Any experience?

Hope someone from Genelec will notice my post.))))))
Old 1st February 2016
  #2
Old 1st February 2016
  #3
Lux
Gear Maniac
 

Quote:
Originally Posted by bestmusichits View Post
no one??
I did contact Genelec with some general question a while ago, (swedish Genelec).
Did not get answer.
Old 1st February 2016
  #4
Quote:
Originally Posted by Lux View Post
I did contact Genelec with some general question a while ago, (swedish Genelec).
Did not get answer.
Got it. Thanks.

Anyone else?????
Old 1st February 2016
  #5
Lives for gear
 

I just did as one of my new 8351 had an issue and they responded within 24 hours and took acare of the issue right away with free overnight shipping of my unit there and back.

Really great service

[email protected]

Quote:
Originally Posted by bestmusichits View Post
Hey guys,

did anyone try to contact Genelec?
I wrote'em thru corporate website form last week and still have no answer.
Any experience?

Hope someone from Genelec will notice my post.))))))
Old 1st February 2016
  #6
Quote:
Originally Posted by Snoggin View Post
I just did as one of my new 8351 had an issue and they responded within 24 hours and took acare of the issue right away with free overnight shipping of my unit there and back.

Really great service

[email protected]ec.com

Thanks! I will use this email ok?
Old 1st February 2016
  #7
Lives for gear
 

He's the man

Quote:
Originally Posted by bestmusichits View Post
Thanks! I will use this email ok?
Old 1st February 2016
  #8
Quote:
Originally Posted by Snoggin View Post
He's the man
I've already contacted him.
He's fast! Great guy!

Thanks for sharing!
Old 2nd February 2016
  #9
Lives for gear
 
zephonic's Avatar
They respond pretty promptly to enquiries on their forum as well:

http://www.community.genelec.com/forum/
Old 2nd February 2016
  #10
Quote:
Originally Posted by zephonic View Post
They respond pretty promptly to enquiries on their forum as well:

Genelec Community Forum • Index page

Thanks.
My problem has been resolved.
But it keep this in mind.)))))))))
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