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ART MPA Gold preamp VU meter bulbs???
Old 18th September 2011
  #1
Here for the gear
 

ART MPA Gold preamp VU meter bulbs???

I need a bulb for the VU meters on my preamp. It is a fuse type bulb but I can't find any info on the specs of the bulb...no markings on the bulbs that are in there now. Anyone one know what bulb this takes and where I can find some? Thanks! Mark
Old 18th September 2011
  #2
Gear Maniac
 

If ART cannot help with the lamp specification - measure the voltage present across the lamp and take it from there.......

Do consider an LED conversion - there is plenty of information available on the Web regarding the most appropriate types to use - they can look really good, don't generate heat that can damage plastic meter mouldings - and will last a very long time!
Old 18th September 2011
  #3
Lives for gear
 
Old Goat's Avatar
 

If a schemo will help you...

http://www.harmoniccycle.com/hc/imag...-schematic.pdf
Old 19th September 2011
  #4
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LeeYoo's Avatar
 

Going from the schemo, I would guess 12volt, 100mA. (-15volt+27ohm resistor)
Old 21st September 2011
  #5
Here for the gear
 

I ordered some bulbs from a couple different dealers that were mentioned in similar threads.

I've got some coming from AudioMaintenance.com, had to have a minimum order of $25.00 USD. these were listed as 12v 1.2 watt and the bulb size seemed right. These apparantley worked for someone else...we'll see...

and some from Vintage electronics, these are 12v 150ma and look like the right size.

I am going to consider the LED conversion.

Thanks for the schematic!
Old 21st September 2011
  #6
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LeeYoo's Avatar
 

12volt 1.2watt = 100mA..

150mA bulbs will make the light "warmer", because of more volt-drop over the 27ohm series resistor.
Old 21st September 2011
  #7
Here for the gear
 

Quote:
Originally Posted by LeeYoo View Post
12volt 1.2watt = 100mA..

150mA bulbs will make the light "warmer", because of more volt-drop over the 27ohm series resistor.
Thanks LeeYoo, You made my day!
Old 21st September 2011
  #8
Here for the gear
 

I just received an email from ART. They said that they will send me a few bulbs...FREE no shipping charges or anything! Two thumbs up for their customer service. Too bad I've already shelled out about $35.00 to get some bulbs from a couple of electronics vendors... Well at least I'll have a bunch of spares... So if someone stumbles upon this thread because you are trying to find some bulbs I may have a few to sell.
Old 22nd September 2011
  #9
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s.d.finley's Avatar
Quote:
Originally Posted by markophonic View Post
I just received an email from ART. They said that they will send me a few bulbs...FREE no shipping charges or anything! Two thumbs up for their customer service. Too bad I've already shelled out about $35.00 to get some bulbs from a couple of electronics vendors... Well at least I'll have a bunch of spares... So if someone stumbles upon this thread because you are trying to find some bulbs I may have a few to sell.
ART sent me some bulbs for my pro VLA. They are nice guys!
Old 25th September 2011
  #10
Here for the gear
 

A little customer service goes a long way with me. I have had issues with other companies that weren't satisfactory. They sent me 2 bulbs for free. Couldn't be happier!
Old 24th January 2012
  #11
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Studio192's Avatar
Quote:
Originally Posted by s.d.finley View Post
ART sent me some bulbs for my pro VLA. They are nice guys!
Same here. Had a lamp go out on one of my VLA's, contacted ART and before I knew it 3 showed up in the mail! Great customer service.

Lamps are slightly different than the one that came out but fit and work just fine.

Old 14th November 2014
  #12
Here for the gear
 

Hello,

How do you get in contact to ART?

I need a pair of bulbs and tried to reach them at their facebook page or email [email protected] but no one answered me.

Regards
Old 17th November 2014
  #13
Here for the gear
 
Studio192's Avatar
Quote:
Originally Posted by rodleela View Post
Hello,

How do you get in contact to ART?

I need a pair of bulbs and tried to reach them at their facebook page or email [email protected] but no one answered me.

Regards
Just looked at the email I sent to them way back from December 2011 and I used the same email, [email protected]. They replied 3 days later asking my address to send me some.

Not sure why they haven't replied as that email is still listed on their site under the Technical FAQ's page.
Old 20th January 2017
  #14
ART customer service still aces

Just wanted to bump this old thread because ART's customer service deserves the positive attention. The bulb in my original Digital MPA's one channel blew out a number of years ago, and it's always bothered me but I didn't bother to look too deeply into replacing it until stumbling on this thread a couple months ago.

I first tried emailing the support email address a couple times and got no response, so I was a little disheartened; the last positive experiences in this thread were from 2012 so I started thinking maybe ART doesn't support their legacy units anymore but then I looked through the Digital MPA manual, and found a Customer support phone #. I called them up and they took down my name & address to send me some free replacement bulbs!
Old 2nd July 2017
  #15
Gear Head
 

I see that this is an old tread. I just observed my VU light on my ART Digital MPA 11 blinking and getting dim. I also have a clicking and blinking on the Samplerate/Optical pot blue light. Can anyone tell me how to contact ART? I sent a mail to them but got no reply.
Old 2nd July 2017
  #16
Gear Head
 

Anyone?
Old 2nd July 2017
  #17
[email protected]

I just emailed them asking for a bulb for my Tube Channel.
Old 2nd July 2017
  #18
Gear Head
 

Ok.I am paying attention.
Old 5th July 2017
  #19
Gear Head
 

Any word yet from ART?
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