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The CD that never comes off of iTunes....?
Old 21st November 2007
  #1
Lives for gear
 
illynoise's Avatar
 

The CD that never comes off of iTunes....?

We work with CD Baby mainly, I have sent about 5-10 clients there, so first off I love you guys! Tunecore has been experimented with and we are happy also.

But my question is what if you put an album up with a company, then you wanted to take the album down because you got distribution or something and your violating some label's rules. How is this process done?
Old 21st November 2007
  #2
Peter Wells, SVP Operations, Customer Advocate - Tunecore
 
PeterTuneCore's Avatar
 

Just write [email protected] and request it, illynoise. We'll take it down no questions asked. Comes down in about 48 hours, sometimes less.

--Peter
[email protected]
Old 21st November 2007
  #3
Founder CD Baby
 
Derek Sivers's Avatar
 

Smile We take care of it. It's part of our job.

Quote:
Originally Posted by illynoise View Post
what if you put an album up with a company, then you wanted to take the album down
Yep. Just tell us. We take care of it. It's part of our job.

You should know, though, that it's not something to be done lightly.

We have to send a legal takedown notice to every company who is selling it, and they have to have someone go in and remove it everywhere.

Since CD Baby sends everything to over 100 companies by default (see CD Baby: Partner Companies) that means 100 different people around the world going to work on this.

So - it's easy for you to just tell us to do it, but since it's not an automated process on their end, for the most part, it's not something you'd want to do whimsically. You have to make sure you really really want it removed from all distribution.
Old 22nd November 2007
  #4
Lives for gear
 
illynoise's Avatar
 

I just didn't want to name names, but it wasn't either of your companies. I was just interested with the process of how that worked. Thanks for your replies!
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