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Contact Information

Gearslutz Contact Information

Gearslutz.com Limited is a registered company in England and Wales - Company Number 7597610.
Registered Office: Suite 201 Berkshire House, 39-51 High Street, Ascot, Berkshire SL5 7HY.

Why do you want to contact us?

I would like information about advertising.
Please contact us here.
I am having a technical issue with the site.
Please contact support with as much information as possible in order for us to replicate the problem, including your browser version and any other system details.
For any problems with INSTANT ACCESS to the Classifieds
Please contact us
Someone posted something in the forums which I think breaks the forum rules.
Please report the post by clicking the report button Report Post Icon. This will flag the post as requiring attention from a moderator. We definitely want to know. Thanks!
I registered but still can't login or post on the forums. Or I didn't receive an activation email.
After registering you need to activate your account. Did you get an activation email? If not, check your user profile to ensure your email address is correct. If your email address is correct, please check that you don't have a spam filter stopping emails from us. Emails are sent from . To have another activation email sent to you click here.
I need help on how to use the forums.
Use the navigation menu at the top to go to Home -> Information -> Forum FAQ.
I am not receiving your emails.
Please make sure that you have allowed emails from us in your email spam filter. You need to allow everything from ''.
I've forgotten my forum login password!
Go here to request your password to be emailed to you. And then go edit your password and change it to something you won't forget.
I want to contact an Gearslutz.com member but they have chosen not to receive emails.
Please don't ask us to contact them for you. If they have elected not to receive emails, we have to respect that decision and so we are unable to contact them on your behalf. Try sending them a PM or replying to their most recent post on the forum.
I can't log in to Gearslutz.com - my registration seems to have disappeared!
We may have deleted it. If we sent out a regular update email to you but the email bounced back reporting your email address as invalid, we will have deleted your registration after a period of inactivity. We do this for security reasons - needing current email information for all members. If your account has disappeared, then please re-register. And in the future, remember to update your profile with your new (and real!) email address if you ever change it.
I'm a manufacturer. Can I tell forum visitors about my products?
Yes! But only the new ones. You are invited either send your press releases to   or to post up your own press release in the forums New Product Alert sub forum. In many cases its best to post your own press releases so forum members can feed back to you with questions (remember to subscribe to your own threads) Remember this is for NEW PRODUCTS ONLY - it is not permitted to post discount deals or offers. Group Buys are allowed under certain conditions but its required you contact Jules Standen about them first.
I'm a retailer. Can I tell forum visitors about my services?
The short answer is no. We don't allow people to post advertisements or other self-promotional messages within these forums. Considering that the Gearslutz.com has the largest pro audio recording community in the world, it may be a good idea to email us for advertising information. Please check the forum FAQ here if you are unclear about exactly what you may and may not write in posts.
I'm in the pro audio equipment industry and I'd like to contribute but will that be considered advertising the company I represent/work for?
We encourage industry insiders to participate in the forums in order to increase the amount of qualified information being posted. And we also encourage people to be open about who they work for or represent so that readers can judge for themselves the impartiality/worth/validity of the opinions being stated. Please check the forum FAQ here if you are unclear about exactly what you may and may not write in posts..
I can't find a topic I previously saw in a forum. Where has it gone?
Topics can be deleted or moved. If a topic breaks forum rules, then a moderator may have deleted it. If a topic is posted in an inappropriate forum, then a moderator may have moved it. Using the 'My Posts' link in the 'Quick Links' drop-down menu is the fastest way to find your own posts.
I need help with advice on which items to buy.
Try to make a shortlist of what which fits your needs and your budget and then ask for advice in the forums. Don't email forum admin personnel - we are way too busy running the forums to answer questions like these.
I have a pro audio related question/I'm trying to find out what a specific word or phrase means.
Search through our forums first please (!) and if you don't find the answer please ask it in the most appropriate forum.
I need support for the Gearslutz.com iPhone app
Unfortunately the iPhone app is no longer supported/available. Please point your mobile browser to https://www.gearslutz.com for a mobile-optimized version of the site. Note that we also do not support Tapatalk at this time. If you have any issues with the mobile site please visit our support forum here. Gearslutz recommends using Google Chrome for the fastest browsing experience.
My enquiry hasn't been covered above. How do I contact you?
If your question can be answered by a moderator and you are a member, please send a private message to one. Otherwise, or if you are not registered with Gearslutz, send us an email here.