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Anyone tried The Pro Tools PC? Audio Interfaces
Old 15th December 2015
  #31
Quote:
Originally Posted by LoveHate View Post
Hoping the GS community can help me. I found someone selling a PTPC at a very reasonable price. He's dumping it because he's no longer doing large sessions and has moved onto another platform that is Mac based. In making a buyer's decision I have tried to find out exactly what's in the PTPC. Going to their website was no help. Its 98% hype (surprise!) and has precious little about actual specs. While they give some prices on finished units, tying to figure out what the box actually contains is never mentioned beyond RAM and processor specs. I have large multiple computer systems already and need to know if my current hardware will work with this (relatively) very expensive box. Can anyone who owns one relate specs such as: number of and kind of card slots (PCI, PCIe, PCIx), number and type of USB ports (1,2 3?), number of RAM slots and maximum RAM, is video output on the MOBO or a separate card, size of power supply, number of internal HDD it holds, number of Firewire ports, how many disc bays, etc.

Call me picky but when I go digging around the DIY kit sites this is exactly the kind of information I need to know to make a purchase but Avid deigns not to supply to its potential customers. I know they designed this product for those that have little to no knowledge of the computers they use to make music but for those of us that have spent years learning how restrictive hardware and software compatibility can be I'm sure others could avail of information that Avid does not disclose.
Well you could do worse than contact us directly
To answer a few questions we don't publish exact components because they change fairly regularly as the technology moves and we are not selling a bunch of components we are selling a Pro Tools system that works as advertised.
Also we go to an awful lot of trouble and expense to test what we finally choose to integrate into our systems and consider this along with our specialist knowledge through many years of experience as our own intellectual property and we protect it as such.
Sure there nothing to stop someone opening up our machines and dissecting them but by the time they've done this we are probably onto the next iteration of hardware anyway and one point i always try to get across its not just about the parts its also about the integration and setup (bios settings etc) again our own personal IP.
Also our product is more than just the machine we provide personal support for the machine and Pro Tools (no Avid support plan required - we do that for free as part of the deal).
Also we invest time and money in extensive testing with Avid hardware the average user would not be investing in just to see if something works, who is going to buy Mboxes, 002/003's HD Native thunderbolt, HD Native and HDX cards just to test their home build?

Hype?
well if that's what you call a product designed for purpose with the highest quality components by people who know PC design and integration specifically for Pro Tools with experience in PT builds since Windows NT4 Mix TDM systems, and personally has systems officially qualified by Avid in the past, Plus free unlimited support for the machine and Pro Tools then so be it, I call that piece of mind and great value.
I could go on but I'll leave it there for now.

But I am quite interested to know If you are a DIYer and are perfectly comfortable DIY'ing why would you be looking at a turnkey solution?
If you have the skills then I'd always encourage people to use them and do the research themselves and design and build their own rig.
Old 16th December 2015
  #32
Lives for gear
 

Quote:
Originally Posted by LoveHate View Post
Hoping the GS community can help me. I found someone selling a PTPC at a very reasonable price. He's dumping it because he's no longer doing large sessions and has moved onto another platform that is Mac based. In making a buyer's decision I have tried to find out exactly what's in the PTPC. Going to their website was no help. Its 98% hype (surprise!) and has precious little about actual specs. While they give some prices on finished units, tying to figure out what the box actually contains is never mentioned beyond RAM and processor specs. I have large multiple computer systems already and need to know if my current hardware will work with this (relatively) very expensive box. Can anyone who owns one relate specs such as: number of and kind of card slots (PCI, PCIe, PCIx), number and type of USB ports (1,2 3?), number of RAM slots and maximum RAM, is video output on the MOBO or a separate card, size of power supply, number of internal HDD it holds, number of Firewire ports, how many disc bays, etc.

Call me picky but when I go digging around the DIY kit sites this is exactly the kind of information I need to know to make a purchase but Avid deigns not to supply to its potential customers. I know they designed this product for those that have little to no knowledge of the computers they use to make music but for those of us that have spent years learning how restrictive hardware and software compatibility can be I'm sure others could avail of information that Avid does not disclose.
I am guessing this machine is in western Oregon?? Don't want to give his name or details, but he did contact me about selling the machine and if I would still be willing to support it and such after it sells. Assuming you could have contacted him (he is a nice guy) or got ahold of us.

There is quite a few varations of our systems beyond just the processor and Ram. So just assuming everyones machines would be similar is not accurate. We are quite custom in what we are willing to do on a per customer basis. When we are contacted with pre sale questions, we do our best to answer the questions if you have concerns and PCIE slots or USB types for instance and then can tailor the machine to the customer if it needs be.
Old 17th December 2015
  #33
RTR
Lives for gear
 
RTR's Avatar
I can tell you that it took me a half hour to build my first PC. This was 20 years ago, much easier now. The longest part was installing the OS. I am not trying to say anything bad about PTPC, just saying, you could do it very fast and cheap..anyone could. Hell, I could type out the steps it takes in 10 minutes, and I suck at typing




Quote:
Originally Posted by adogg4629 View Post
Thank you both Aith and Countrymetalguy. Had I the time, I would love to build and support my very own custom PT PC. However, I don't have the luxury of that and really would rather spend the premium price for the support that a reputable company can provide.

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Old 17th December 2015
  #34
Lives for gear
 

Quote:
Originally Posted by RTR View Post
I can tell you that it took me a half hour to build my first PC. This was 20 years ago, much easier now. The longest part was installing the OS. I am not trying to say anything bad about PTPC, just saying, you could do it very fast and cheap..anyone could. Hell, I could type out the steps it takes in 10 minutes, and I suck at typing
I have built more systems than I can count and in no way could I build a nice one in a half hour. I spend half of that or more just doing cable management in the case. Add in a few hours installing, updating, and tweaking Windows. Another entire day of stress, stability, and temperature testing and more if tweaking and changes are necessary. Then installing and setting up various needed software before ever getting into Pro Tools/interface testing. Its normal to have the better part of a couple days in an absolute best case scenario in just building and setting up a computer. Another day can quickly be lost when any problems are encountered.

In actuality it is not easier to build a machine. The variations of parts, case sizes, cooler sizes, etc. make it much more necessary to be cautious finding proper parts. Problems like CPU coolers not fitting in case or fans/radiators unable to be mounted due to motherboard layouts for instance is terribly common. I recently fixed a computer with a upside down PSU, no standoffs, and improper fan flow directions. He was watching a youtube video on how to build a computer and still made these mistakes. The details are what matter and what is commonly missed and cant be explained in 10 minutes.
Old 17th December 2015
  #35
RTR
Lives for gear
 
RTR's Avatar
wow, really? connecting 6-8 things takes me about a half hour for a NICE one, whatever that is. not counting OS and PT.. I never had any problems, not even my first time doing it. PT is a picky bitch, but thats another half hour MAYBE of trouble shooting. would be nice to charge people 5 grand for details....anyway, it is possible and a hell of a lot cheaper to do it yourself.

Quote:
Originally Posted by guitardom View Post
I have built more systems than I can count and in no way could I build a nice one in a half hour. I spend half of that or more just doing cable management in the case. Add in a few hours installing, updating, and tweaking Windows. Another entire day of stress, stability, and temperature testing and more if tweaking and changes are necessary. Then installing and setting up various needed software before ever getting into Pro Tools/interface testing. Its normal to have the better part of a couple days in an absolute best case scenario in just building and setting up a computer. Another day can quickly be lost when any problems are encountered.

In actuality it is not easier to build a machine. The variations of parts, case sizes, cooler sizes, etc. make it much more necessary to be cautious finding proper parts. Problems like CPU coolers not fitting in case or fans/radiators unable to be mounted due to motherboard layouts for instance is terribly common. I recently fixed a computer with a upside down PSU, no standoffs, and improper fan flow directions. He was watching a youtube video on how to build a computer and still made these mistakes. The details are what matter and what is commonly missed and cant be explained in 10 minutes.
Old 18th December 2015
  #36
As I said in my original post I'd always encourage anyone to build their own machine if that's what they want to do, We're not in business to have a crap shoot with every DIYer on the internet who wants to argue about how much of a better job they think they can do by DIY, If that's what you think (or indeed think we are some kind of rip off merchants) then you are sorely missing my point and the point of the whole product.

Our product exists for all the reasons I have already said (I bore of having to repeat myself) and believe it or not some people want a ready working system with the comfort of knowing they have instant contact with people if the slightest problem occurs, people who have years of experience not as DIYers but as professional builders and PT users specific to Windows.
It's one thing to DIY your own machine and be perfectly happy to look after it yourself and take the hit if you screw up and build a less than great or compatible machine its a totally different story to do that for hundreds of other people and stand behind your build with total conviction and comfort in knowing it WILL work with any of the setups you say it will.
It seems that some people have a really tough job understanding that not everyone wants to DIY, not everyone wants to do the research and hope they got it right, not everyone wants to self support their own or their facilities systems.
If you even read this whole thread from the beginning and still cant understand then maybe that says more about you than us but.... whatever.
we are not in competition with DIY so you really don't need to try and justify your DIY skills to us or anyone else, again I congratulate any DIYer that wants to go that route but we are not in competition with you

And if you've never seen this before it might help you in all kinds of aspects of life:
Old 15th April 2019
  #37
Here for the gear
 

I bought one of these used about two years ago because I just could not justify the expense of a Mac Pro and everything else I do is on PC. I'm a veteran musician/engineer/producer/etc. and have been recording on various systems since about 1976. I went through Atari (!), early Macs and then started building my own systems from scratch in the early 90's when Cakewalk came on two little floppys. I run a commercial studio so we are using Logic, Cubase, Reason, Ableton and PT. I was hoping that using the PTPC would save me some hassle of trying to get a PT to work on a PC. Boy, was I wrong. To this day I can only use this machine for email, internet browsing and file management. I have NEVER been able to get it to work successfully with PT or any third party audio interface. I did get it to once recognize Cubase 8 but every once in awhile it would randomly shift all the I/O on my MIDI interfaces creating **** tons of problems while I was scoring. Okay, so it can run a sequencer but what about the audio? At first I tried to use what was in the unit. Disaster - no sound at all. Optical out but no In? Then I got gravely noise sounds. I stuck in a newly formatted SS hard drive and downloaded all the recommended and proper drivers and Win 7 Pro - result: more money wasted. No usable audio from the included interface. I tried using MOTU 24 I/O, the MOTU 2408 mkIII, Orion 32 and M-audio Delta 2496 - all with no success. I contacted the company. They seem distracted and disinterested. After months of back and forth I still could get no joy. I'm about to take a big leap - buying a LFC (SSL 6000 series) and I need something to do sequencing, mastering and run automation so I bought a used Mac Pro from 2008. WTF?! It runs everything I throw at it, sometimes with no driver search BS! The PTPC is just a shiny object and, in my case, not usable or worthy of the name. Tech support does not care to solve problems so I feel that this was a total waste of over $1000 for a machine to do email. I am angry at these guys because of the dozens of hours I have spent searching for and downloading drivers and never getting any use whatsoever out of the production software I have spent so much money on. My ten y.o. Dell with XP works better! If you cannot actually see and hear one of these units working before you buy do NOT listen to the hype from the company. In the meantime I have reluctantly joined the Apple bandwagon until I can find a better solution to my needs.
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